Director of Operations
Kim began her career with Melinda Brody and Company as a video mystery shopper in 2001. Her years of experience with the company have uniquely positioned her as the Director of Operations. In this role, she supervises both the scheduling and the review team to ensure the best quality product and the quickest turnaround possible. Kim also compiles the firm’s annual Benchmark Report, which compares all MB&C client scores nationwide.
Sales Coach & Trainer
Leah Turner brings more than two decades of experience
Our National Sales Coach & Trainer, Leah Turner, is committed to partnering with sales people to reach new heights in their professional lives! Having spent many years as a highly charged sales and marketing executive in the new home building and general real estate industries, Leah understands the unique challenges and pressures specific to the real estate industry.
Her vast experience in sales and marketing combined with her training in personal coaching allows her to objectively work with your sales team and coach them to success and improve their performance in their professional careers.
In 2007, Leah formalized and mastered her coaching skills by attending COACH University, the oldest coach training institute in the country, and becoming a Personal Coach. A graduate of the University of South Florida, Leah received her bachelor’s degree in Mass Communications.
As a Sales Coach for Melinda Brody and Company, Leah specializes in working with sales consultants in the new home industry to help them create specific goals and implement strategic action plans to achieve sales success.
Owner & President
Ben Marks became owner and president of Melinda Brody & Company in 2016, upon the retirement of the company’s founder, Melinda Brody. Ben is proud to carry on the tradition of excellence and customer service since the new home mystery shopping company was established in 1986.
With more than two decades of working with sales and marketing teams, residential contractors, and design groups, Ben’s experience and expertise is particularly suited to helping home builders evaluate and train their sales associates.
Passionate about inspiring others to develop their innate potential, Ben is recognized by his peers as a strong, empowering, and compassionate leader. He is an enthusiastic team builder with an outstanding interpersonal capability and excellent communication skills. At Melinda Brody and Company, Ben is focused on developing the client base and ensuring the highest levels of customer service.
Ben is a proud, active member of the Greater Atlanta Home Builders Association, the Atlanta Sales & Marketing Council, the National Sales & Marketing Council, and the Mystery Shopping Providers Association.
Ben holds a Bachelor of Arts Degree from the University of North Carolina – Chapel Hill. Married for over 25 years to his wife Margo, they have two adult sons and reside in the Atlanta, Georgia area.