Star Performance Summary
What is Mystery Shopping | Types of Mystery Shopping | Shopping Testimonials
Shopping as a Training Tool | Coaching
How is Your Team Doing? 
The STAR Performance Summary is a semi-annual trend report comparing shopping report performance for the new home builder industry. Have you wondered how your sales team compares to others in the nation? Do changes in the housing market affect sales presentations?
"The video shops, coupled with the training you presented to the sales team, definitely helped our sales team go to the next level of selling. The ideas and material presented were fresh and innovative, giving new life to tried and true selling practices that all good sales professionals utilize. Professional athletes get tremendous feedback when they can see themselves on video as to how they can improve their skills, and so too did our sales team by seeing their presentations on video. The follow-up seminar helped reinforce those skills they were doing well and those areas that the agents could improve upon."
Matt Cannon
Director of Sales & Marketing
Lee Wetherington Homes
Melinda Brody and Company is in the unique position of being a "working laboratory" for the trends happening in the industry.
Having completed over 10,000 new home shops and with over 25 years in the business, we have our finger on the pulse of what is happening regarding sales presentations. Although we do allow our clients the option of using either our report or their own, we have identified key criteria found in most reports.
We will not reveal builders by their individual scores. However, with numerous builders represented nationwide, from the first-time home-buyer product to million-dollar custom homes, the STAR Performance Summary contains an ample sampling of what is going on in the industry. Compare your team's performance to others in the industry.
What areas should your team be focusing on to be the best in the nation?
Access to the complete report is reserved for active clients of Melinda Brody and Company. Contact Us now for more information.






